Privacy Policy
Last updated: 24.06.2024
ETISAL ME, here in after referred to as “Etisal Me”,
informs you through this document about the processing of your
personal data and the rights you have in accordance with the
applicable data protection laws and regulations.
1. Purposes for which we collect and process personal data
Etisal Me processes your personal data in accordance with
applicable laws and regulations, as a data controller, for the
performance of the following activities:
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Providing and managing Etisal Me services through the website;
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Advertising, marketing, and promotional activities related to
Etisal Me services;
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Conducting promotional campaigns, sending newsletters, and
monitoring service performance;
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Communication with customers, informing users about available
services, handling requests and complaints, and improving
service quality;
-
Maintaining records and archives for evidentiary and legal
purposes;
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Determining the exact or approximate location at the user’s
request, when location-based services are enabled;
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Storing vehicle-related information, including license plate
numbers, when required for the requested services.
2. Categories of Personal Data Processed
The Etisal Me data protection and security policy is to collect
only the personal data necessary for the purposes mentioned above
and to request only the information strictly required for
fulfilling these purposes.
2.1. For providing Etisal Me services and operating the platform
- Name and surname;
- Residential or delivery address;
- Mobile phone number;
- Email address;
- Vehicle license plate number;
- Vehicle make, model, VIN code, and manufacturing year;
-
Technical information regarding the visitor’s device, such as
location, IP address, hardware type, and date and time of
access;
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Additional vehicle information voluntarily provided by the
user.
2.2. For sales activities, customer account management,
notifications, complaints, marketing, and statistical analysis
- Name and surname;
- Address;
- Mobile phone number;
- Email address;
- Billing or payment-related information;
-
Technical information regarding the visitor’s device,
including IP address and access details.
2.3. For evaluating and improving the quality of Etisal Me
services
- Name and surname;
- Contact information;
- Service usage preferences;
- Habits and interests related to the services;
-
Any other information resulting from customer feedback or
evaluations.
2.4. Events and Promotional Activities
Etisal Me may process personal data in connection with events,
campaigns, or promotional activities organized by the company,
including validating participation, contacting participants,
invoicing, internal reporting, data verification, and internal
statistical analysis.
2.5. Legal Compliance
For compliance with legal obligations, including identity
verification, fraud prevention, anti-money laundering regulations,
and other legal compliance requirements, certain personal data
provided by users may be collected and processed securely and
confidentially, only to the extent necessary for Etisal Me
operations.
2.6. Data Security
As a personal data controller, Etisal Me has implemented
appropriate technical and organizational measures to ensure the
confidentiality and security of personal data processed, in
accordance with applicable laws and industry standards.
